Privacy Policy

1. General Provisions

1.1. This Privacy Policy describes how personal data of users of the Latexfauna Online Store (hereinafter referred to as the "Store") is collected, used, stored, and protected.

1.2. By placing an order on the website, the User confirms that they have read this Privacy Policy and consent to the processing of their personal data in accordance with the Law of Ukraine "On Personal Data Protection".

2. What Data We Collect

2.1. When placing an Order or interacting with the website, we may collect the following personal data:

  • first and last name;

  • phone number;

  • email address;

  • delivery address;

  • Order information;

  • purchase history;

  • technical information about website usage (cookies, IP address, browser type, and session information).

3. How We Use Personal Data

3.1. We use personal data solely for the following purposes:

  • processing and fulfilling Orders;

  • communicating with Buyers;

  • arranging delivery;

  • payment processing and accounting;

  • maintaining and improving the functionality of the website;

  • handling returns, exchanges, and customer support requests.

3.2. We do not sell or transfer personal data to third parties for external marketing purposes.

4. Sharing Personal Data with Third Parties

4.1. To ensure the operation of the Store, certain personal data may be shared with service providers involved in fulfilling Orders, including:

  • delivery service providers (for example, Nova Poshta);

  • payment service providers;

  • the Horoshop platform;

  • the KeyCRM CRM system;

  • hosting and technical support service providers.

4.2. Personal data is shared only to the extent necessary to fulfill Orders or ensure the proper operation of the Store.

4.3. Payments made by bank card are processed through secure payment service providers. The Store does not store Users' full payment card details.

5. Protection of Personal Data

5.1. We implement reasonable organizational and technical measures to protect personal data against:

  • loss;

  • unauthorized access;

  • modification;

  • disclosure;

  • destruction.

5.2. Access to personal data is granted only to authorized persons and solely to the extent necessary for the performance of their job responsibilities.

6. Cookies

6.1. The website may use cookies and similar technologies for:

  • ensuring proper website functionality;

  • saving user preferences;

  • processing Orders;

  • conducting basic website analytics.

6.2. Users may change their cookie preferences at any time through their browser settings.

7. Data Retention

7.1. We retain personal data only for as long as necessary to:

  • fulfill Orders;

  • maintain accounting records;

  • comply with the requirements of Ukrainian legislation;

  • resolve potential disputes or customer requests.

8. User Rights

8.1. Users have the right to:

  • obtain information about their personal data;

  • request correction or updating of their personal data;

  • request deletion of their personal data where permitted by applicable law;

  • withdraw their consent to the processing of personal data.

8.2. To exercise these rights, Users may contact us using the contact information provided below.

9. Changes to this Privacy Policy

9.1. We may update this Privacy Policy from time to time.

9.2. The current version of this Privacy Policy is always available on the Store's website.

10. Contact Information and Company Details

The owner and controller of personal data is:

LLC "LATEXFAUNA"

Ukrainian Company Registration Number (EDRPOU): 44832680

Registered Office:
Office 414,
77 Sichovykh Striltsiv Street,
Kyiv 04053,
Ukraine

Email: shop@latexfauna.com

Website: https://shop.latexfauna.com

Last updated: July 10, 2026

For any questions regarding the processing of personal data, Users may contact us using the contact information provided above.